Education/Technology Online Forum
Back to Home
DUCK OR EAGLE?
*It's up to you.*
I was at the airport when a taxi driver approached.
The first thing I noticed in the taxi was a sentence, then I read:
- Duck or Eagle?
The second thing I noticed was a clean and shiny taxi, the driver well dressed, white shirt and pressed pants, with a tie.
The taxi driver got out, opened the door for me and said:
"I am John, your chauffeur.
While I keep your luggage, I would like you to read on this card what my mission is."
On the card was written:
- Take my customers to their destination quickly, safely and economically, offering a friendly environment.
I was impressed.
The cab's interior was equally clean.
John asked me:
"Would you like a coffee?"
Playing with him I said:
"No, I prefer a juice."
Immediately he replied:
I have a thermal with regular juice and also diet, as well as water" he also told me:
"If you'd like to read, I have today's paper and some magazines as well."
When the race started, João told me:
"These are the radio stations I have and this is the repertoire they play."
As if that wasn't enough, João asked me if the air conditioning temperature was good.
Then he told me the best route to my destination and whether I wanted to talk to him or whether he preferred that I not be interrupted.
"Do you always serve your customers like this?"
"No," he replied.
Only in the last two years.
My first years as a taxi driver I spent most of my time complaining like other taxi drivers.
One day I heard a doctor specializing in personal development.
He wrote a book called Who You Are Makes a Difference.
If you get up in the morning expecting to have a bad day, you will.
Don't be a DUCK!
Be an EAGLE!
The ducks only make noise and complain, the eagles soar above the group.
I was all the time making noise and complaining.
So I decided to change my attitudes and be an eagle.
I looked at the other taxis and drivers.
Dirty taxis, unfriendly drivers and unhappy customers.
I decided to make some changes.
Since my customers responded well, I made a few more changes.
In my first year as an eagle, I doubled my income.
This year, I already quadrupled.
You were lucky to take my taxi today. I'm no longer at the taxi stand.
My clients make reservations on my cell phone or text them.
If I can't answer, I can get a reliable "eagle" taxi driver friend to do the job."
John was different.
It offered a limousine service in a regular taxi.
João, the taxi driver, decided to stop making noise and complain as ducks do and started to fly over the group, as eagles do.
It doesn't matter if you work in an office, maintenance, teacher, public servant, politician, executive, employee or professional or taxi driver!
How do you behave?
Are you dedicated to making noise and complaining? Or is it rising above the rest?
Remember: THE DECISION IS YOURS
This key only opens from the inside!
AND EACH TIME YOU HAVE LESS TIME TO CHANGE!
2022 is nothing new if we don't have *new attitudes!*
May we be *better professionals, better brothers/sisters, better fathers,* *better husbands* *better wives, better mothers, better children, better friends !
May we not *repeat the mistakes* of the past.
May *Jesus* give us the necessary wisdom, so that we can be *Eagles*, making great flights and living well in a better and peaceful world!!!!